Supportive leadership
Leaders are friendly and show concern for employees and their welfare, they treat staff as equals and create a friendly atmosphere
LEADERSHIP STYLE
Participative leadership
Leaders consult staff for their suggestions and input before making decisions
BUILDING RELATIONSHIP
Nooyi goes on beyond building a relationship with her workers through weekly updated blogs. She also write letters to their parents to thank them for their children. Nooyi has said “If you only want people to help you when you need them and not have an ongoing relationship with them, they don’t know you, they don’t know where you come from, and they are doubtful whether you really are interested in the issue, or are you just trying to skate over a current problem?” (CNN). She maintains relationship with the costumer by fulfilling their needs of healthier foods and drinks options which previously mentioned has reshaped PepsiCo into the better record. Building relationship certainly is her best strength.
A MORAL COMPASS
Indra lives by moral codes and she believes that every corporation owes society care. Indra points out that many companies are bigger than small countries, meanwhile it means that organizations are in charge of helping society in achieving its goals and solve problems (Blog Her 11 Event Interview). When discussing the choice to face the challenges at Pepsi during the economic collapse, rather than slash prices and a quick bolt, Indra explained “Look, this is my company, this is my living, my livelihood. And 300,000 people in PepsiCo depend on PepsiCo for their life and their livelihoods. There are pensioners and investors out there who are hoping PepsiCo will remain a successful entity forever”(CNN Money). This indicates her moral compass and exercised-strong emotional intelligence in making leadership decisions.